Hi, I thought you may like this Mentalrobics exercise from Braingle.com:
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Analyze the Problem

Worrying [ For more on 'Worrying' go here: http://www.braingle.com/mind/481.html ] about a problem reduces our ability to focus 100% of our attention on the task. One way to focus your attention is to answer the following questions.

1. What exactly is the problem? There is no sense in worrying about something if you do not know exactly what you are worrying about. Take some time to write down specifically what the problem is that you are trying to solve.

2. What caused the problem? Sometimes solving the immediate problem is not the correct solution because it does not fix the root causes. Try to determine if this problem was caused by something else.

3. What are all the possible solutions? Too often, one solution is proposed and time is wasted arguing about that one solution. Try having a brainstorm [ For more on 'brainstorm' go here: http://www.braingle.com/mind/84.html ] to find every possible solution before you argue about the merits of each one.

4. What solution is best? Once all the solutions have been laid out, it should be a pretty easy task to pick the best one and move forward with it.

If you are in a position where people bring their problems to you for help, this is a great strategy to help them solve their own problems. Simply, ask each person to answer these four questions before coming to you. It is likely that they will solve their own problem, but if not, it will make your job much easier.
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For more mind exercises: http://www.braingle.com/mind/