Frequently Asked Questions (FAQ)
If you have any questions, please consult these pages before asking someone. Most questions about this website are answered in here.
I see an advertisement that I don't like. What can I do?
Advertisements are necessary to help us make money and keep Braingle running for everyone to enjoy. Braingle tries very hard to make sure that the ads that appear on our website are family friendly and are not overly intrusive. For this reason, Braingle does not display pop-up ads, adult ads, suggestive ads, dating ads, extreme flashing ads, ads with non-user initiated audio, or ads that expand to take up a large portion of the webpage.
If you see any ads that violate these rules, it is possible that one of our advertisers has slipped up and let one get through our filters. If you let us know about it, we can usually track it down and remove it from the website. To help us remove any bad ads, please do the following:
1. Note the id number adjacent to the ad that you don't like. This is a small grey two digit number to the right, or below the ad.
2. Take a screen snapshot of the ad.
On Windows you do this by pressing the "print screen" button. This copies the picture to your clipboard. Now, open a graphics program. There is one in the start menu under Programs > Accessories > Paint. Select "Paste" from the edit menu. Now, select "Save" from the file menu, but before you save the file, make sure to select "JPEG" from the "Save as type" menu.
On a Macintosh you hold down SHIFT+APPLE and then press the number 3. This will make a screen snapshot file on your desktop.
If you cannot take a snapshot for some reason, please make a thorough description of what it was advertising and what it looked like.
3. Note the date and time that you saw the ad.
4. Email everything to brain@braingle.com. Be sure to include the image, id number, date and why you don't like the ad.
If you see any ads that violate these rules, it is possible that one of our advertisers has slipped up and let one get through our filters. If you let us know about it, we can usually track it down and remove it from the website. To help us remove any bad ads, please do the following:
1. Note the id number adjacent to the ad that you don't like. This is a small grey two digit number to the right, or below the ad.
2. Take a screen snapshot of the ad.
On Windows you do this by pressing the "print screen" button. This copies the picture to your clipboard. Now, open a graphics program. There is one in the start menu under Programs > Accessories > Paint. Select "Paste" from the edit menu. Now, select "Save" from the file menu, but before you save the file, make sure to select "JPEG" from the "Save as type" menu.
On a Macintosh you hold down SHIFT+APPLE and then press the number 3. This will make a screen snapshot file on your desktop.
If you cannot take a snapshot for some reason, please make a thorough description of what it was advertising and what it looked like.
3. Note the date and time that you saw the ad.
4. Email everything to brain@braingle.com. Be sure to include the image, id number, date and why you don't like the ad.
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